Privacy Policy

Netstager Developers (“Signage Cloud,” “we,” “us,” or “our”) provides a cloud-based digital signage platform that lets businesses manage and publish content to screens across their locations. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.

By using Signage Cloud’s website, dashboard, or player app (together, the “Service”), you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.

1. Information We Collect

• Account information. When you sign up, we collect your name, work email, phone number, company name, and password.
• Billing information. If you subscribe to a paid plan, our payment processor collects your billing address and payment method details. We do not store full card numbers on our own servers.
• Content you upload. Images, videos, playlists, and other media you upload to run on your screens.
• Device and screen data. Screen ID, pairing status, IP address, app version, playback logs, and uptime status for each paired display.
• Usage data. Pages visited, features used, and actions taken in the dashboard, collected automatically via cookies and similar technologies.
• Support communications. Messages, call notes, and attachments you send us when requesting support.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the Service, including syncing content to your paired screens
• Process payments and manage your subscription
• Send service notifications, security alerts, and administrative messages
• Respond to support requests and troubleshoot issues
• Monitor and improve platform performance, security, and reliability
• Send product updates or marketing communications, where you have opted in
• Comply with legal obligations and enforce our terms

3. Cookies and Tracking

We use cookies and similar technologies on our website and dashboard to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling them may limit some features of the dashboard.

4. How We Share Information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers. Vendors who help us operate the Service, such as cloud hosting, payment processing, email delivery, and customer support tooling — bound by contract to protect your data.
• Within your organization. Content and account data are visible to other admin or user seats your organization has added.
• Legal requirements. When required by law, regulation, legal process, or governmental request.
• Business transfers. In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
• With your consent. Any other sharing we clearly disclose to you and you agree to.

5. Data Security

We use encryption in transit and at rest, access controls, and regular monitoring to protect your information. Playback and account activity are logged for audit purposes. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain account and content data for as long as your account is active, and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. You may request earlier deletion as described below.

7. Your Rights and Choices

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe and may need to verify your identity first.

8. International Data Transfers

Your information may be processed and stored on servers located outside your home country. Where we transfer data internationally, we use appropriate safeguards required by applicable law.

9. Children’s Privacy

The Service is intended for business use and is not directed at children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the dashboard. The “Last Updated” date at the top of this page reflects the most recent revision.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Netstager Developers
Email: hello@netstager.com
Phone: +91 844 844 0112